Privacy

Last updated 26 October 2026.

Account and email data

Clerk uses your email address to authenticate your Pro app account. Resend delivers app alerts and administrative emails. Report subscriptions are separate: Buttondown handles signup and email confirmation, delivers the fortnightly briefing, and stores your subscriber email address and country preferences. We store email addresses given at newsletter signup and use them only for the purposes they were given for. Manage or stop report emails through Buttondown’s subscriber portal. Changing or deleting your app account does not change your report subscription. Previously confirmed subscriptions may retain their historical account link for migration and unsubscribe support.

Saved locations

When you save a location, we store its title and map coordinates against your account. Saved locations are private to you and can be renamed or deleted from their dashboard, accessed through Bookmarks. Opening a saved location shows the latest available nearby records.

Maps load background tiles from OpenStreetMap or Ordnance Survey, as identified on the map. Your browser connects to the selected provider to display the area you are viewing. Tile requests share your IP address and the requested map area, but not a private location page URL.

Page-view analytics

StandingWire uses Simple Analytics on the public website to count page views and referrers. It is cookieless and collects no personal data or device identifiers. Simple Analytics processes this data in the EU.

Optional product analytics

With your consent, StandingWire uses PostHog EU Cloud in your browser on the public site to understand how people find the service and whether features such as search, statistics, application documents, and reports are useful. PostHog processes this analytics data in the EU.

Analytics events may contain a Clerk user ID after you confirm or sign in, controlled category values, public application references, and broad feature-use information. They do not contain free-text profile answers, monitoring requests, or raw search terms. Autocapture and session replay are disabled.

Browser analytics is based on consent. It does not initialise until you accept analytics cookies, and declining does not affect the service. You can change your choice on the cookies page .

App usage analytics

Usage analytics is a condition of access to the private StandingWire customer app, for the purpose of running and improving the software. It is separate from optional analytics cookies on the public website. Declining those cookies does not disable app usage analytics.

When you use the StandingWire app while signed in, our server records the app pages you open and actions such as creating or editing a location, searching and shortlisting land listings, saving searches, bookmarking, and connecting Monday boards. Each record carries your Clerk user ID, your organisation’s ID, and the browser, operating system and device type your browser reports. We send these records to PostHog EU Cloud to understand how the app is used and to check that it works well on the devices our customers use. Nothing is stored on or read from your device for this purpose.

Your PostHog profile holds your name, email address and the organisations you belong to, with each organisation’s name, so that we can see how each customer uses the app. Records contain record IDs and result counts. For signed-in land searches, we also record the search text used (up to 120 characters), size and budget ranges, selected land classifications and coverage thresholds, selling agents, and listing-feature filters. This lets us understand what people search for. For signed-in felling and woodland creation searches, we record the search text, country, status, local authority, forestry administration, area limit, registration and decision date ranges, date basis and sort order. We do not include saved-search names, location titles or boundaries, free-text profile answers, or monitoring requests.

We also send counts of signed-in searches and locations created to Sentry’s EU service. Each count includes your Clerk user ID, the organisation selected for that action, and the search type or location creation method. These usage metrics do not include your name or email, search text, filter details, location titles or boundaries.

We rely on our legitimate interest in running and improving the service. App usage analytics has no in-app opt-out. You retain your data protection rights, including the right to object to processing based on legitimate interests. Contact the operator to raise an objection or discuss your account; the public-website cookie controls do not submit an app analytics objection.

Error monitoring

We use Sentry to diagnose browser and server errors. Reports include error messages, code stack traces and page paths. Automatic collection of user details, cookies, request headers and bodies, URL query values, and AI input and output content is disabled. We do not record session replay or interaction breadcrumbs. Browser error reports connect directly to Sentry’s EU ingestion service, which receives your IP address as part of that connection. Error monitoring runs independently of optional product analytics.

Feedback

When you send feedback from the app, Sentry’s EU service receives your message, your name and primary email address from your signed-in account, and page context. We use this to review suggestions, investigate problems and follow up with you. Feedback does not include screenshots or session replay.

Public-register data

StandingWire archives information published by Scottish Forestry and Natural Resources Wales, with source and licence attribution on the application pages. This is kept separate from account and analytics data.

Your choices

You can change your report subscription from your account menu, manage country preferences in the linked Buttondown subscriber portal, unsubscribe using the link in a report, and change your public-website analytics cookie choice on the cookies page. Requests about access, correction, or deletion can be made to the operator through the contact details associated with StandingWire.